Cookie Policy for leveluphire.co.uk

Last Updated: 1 September 2025

1. Introduction

Welcome to leveluphire.co.uk ("we", "us", "our"). This Cookie Policy explains what cookies are, how we use them on our website, and what your choices are regarding their use.

This policy should be read alongside our Link to your Privacy Policy.

Our website platform is built on Squarespace, and our backend services and data are hosted on Amazon Web Services (AWS). Both of these platforms may set cookies to ensure the proper functioning and security of our services.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies can be:

  • Session cookies: These are temporary and are deleted from your device when you close your web browser.

  • Persistent cookies: These remain on your device for a set period or until you delete them.

  • First-party cookies: These are set by us, the website you are visiting.

  • Third-party cookies: These are set by a domain other than the one you are visiting, for example, by analytics providers or advertisers.

3. How We Use Cookies

Under UK law, we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your explicit consent.

We use the following categories of cookies:

a) Strictly Necessary Cookies These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site or processing payments. The website cannot function properly without them. These do not require your consent.

  • Platform (Squarespace): Squarespace uses cookies that are necessary for the platform to work correctly. For example, the Crumb cookie prevents cross-site request forgery (CSRF) and is essential for website security.

  • Infrastructure (AWS): If you log into a user account on our site, our services hosted on AWS may use cookies for security and load balancing. For example, AWS Elastic Load Balancing uses cookies like AWSALB or AWSALBCORS to route your requests to the correct server, ensuring a stable "session".

b) Functional Cookies These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.

  • Platform (Squarespace): Squarespace may use cookies to remember your preferences, such as if you have dismissed a promotional pop-up or announcement bar (squarespace-announcement-bar).

c) Performance and Analytics Cookies These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages. This information is typically aggregated and anonymous and is used to help us improve how our website works.

  • Platform (Squarespace Analytics): Squarespace has built-in analytics that use cookies (ss_cid, ss_cpvisit, ss_cvisit, ss_sqsp) to collect information about traffic and visitor behaviour on our site.

  • Third-Party Analytics (e.g., Google Analytics): We may use Google Analytics to help us understand website traffic and webpage usage. These cookies (_ga, _gid) collect information in a way that does not directly identify anyone.

d) Advertising and Targeting Cookies These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks with the website operator’s permission.

4. Detailed List of Cookies We Use

Here is a list of the primary cookies you may encounter on our website. Cookie Name

Provider

Type

Purpose

Expiry

Crumb

Squarespace

Strictly Necessary

Prevents cross-site request forgery (CSRF) for security.

Session

AWSALB, AWSALBCORS

Amazon Web Services

Strictly Necessary

Used by our AWS load balancer to maintain a consistent session for the user.

Session / 7 Days

ss_cvisit

Squarespace

Performance/Analytics

Identifies unique visitors and tracks a visitor’s sessions on a site.

30 minutes

ss_sqsp

Squarespace

Performance/Analytics

Remembers if a visitor is a repeat visitor for analytics purposes.

Session

5. Your Consent

When you first visit our website, you will see a cookie banner asking for your consent to place non-essential cookies on your device. You can accept all cookies, reject all non-essential cookies, or manage your individual preferences.

6. Changes to This Cookie Policy

We may update this policy from time to time to reflect changes in technology, data protection law, or our business operations. Any changes will be posted on this page with an updated revision date. 

7. Contact Us

If you have any questions about our use of cookies, please contact us at: